Skip to main content

​
Purpose

The Group Billing page allows group administrators and users with billing permissions to enable and manage shared prepaid credits for a specific website group. By using group billing, organizations can purchase a single pool of credits that all websites within the group can draw from, simplifying credit management and reducing the need to top up individual websites. Customers use this page to see how many credits their group has left, buy additional one-time or monthly credits, review which websites are sharing the pool, and access their past billing history and invoices.

​
What’s on the page

Billing overview / Enable billing card
Shown only when the group does not yet have billing enabled. It explains that enabling billing allows credits to be shared across all websites in the group, and provides a prominent “Enable billing” button. Group credits header
The main heading for the page. It features an info icon (i) that explains how credit priority works. Below the heading is a subtitle indicating the name of the group. On the right side, there are action buttons to manage the subscription or add credits. Websites in group logo row
Displays small avatars or logos for every website currently assigned to this group. Hovering over a logo reveals the website’s name or URL in a tooltip. Next to the logos is a total count of websites sharing this group’s credit pool. Group credits remaining
A visual breakdown of the group’s current credit balance. Depending on the plan, this might show an “Unlimited” banner, an empty state saying “No credits purchased yet”, or individual cards with progress bars for “Monthly credits” and “One-time credits”. These cards display the exact number of credits used and remaining, as well as the date monthly credits will reset. How group credits work (info dialog)
A modal that appears when clicking the (i) icon next to the page heading. It explains that website-specific credits are consumed first, and when depleted, usage falls back to the shared group credits. It also notes that monthly credits auto-renew and do not roll over, whereas one-time credits are consumed until depleted and do not renew. Add group credits dialog
A modal for purchasing additional shared credits. It displays tabs to choose between a “One-time” or “Monthly” purchase, shows the current credit balance, offers a plus/minus control to select the number of credit packages to buy, and computes the total cost before the user confirms the purchase.

​
Tables

​
What you can do here

  • Enable billing: If the group hasn’t had billing turned on yet, clicking “Enable billing” provisions a billing account for the group so shared credits can be purchased and tracked.
  • Add credits / Add more credits: Opens the “Add group credits” dialog to purchase one-time or monthly shared credits.
  • Click info icon: Clicking the (i) icon next to the “Group credits” header opens a dialog explaining the hierarchy of how group and website credits are consumed.
  • Select month: A dropdown in the top right of the Billing History section that switches which month’s invoices are displayed in the table.
  • View invoice: Clicking the external link icon [↗] in the “Invoice” column of the billing history table opens the official Stripe receipt in a new tab.
  • In Add Credits dialog:
    • One-time / Monthly tabs: Switches the purchase type. (Hidden and forced to “One-time” for custom-billing partner groups).
    • Quantity − / +: Decreases or increases the number of credit packages to purchase (minimum 1, maximum 50).
    • Cancel: Closes the dialog without charging the user.
    • Add N credits: Confirms the purchase. For standard customers, this redirects to Stripe Checkout. For partner-billed customers, this charges their existing partner-billing setup directly.

​
Data shown

  • Credit Balances & Allowances: Sourced directly from the group’s active billing subscription, showing exactly how many credits are remaining and how they break down between monthly allowances and one-off purchases.
  • Assigned Websites: The visual list of logos maps to the actual websites assigned to this group in the app.
  • Invoices: Historical payment receipts generated by Stripe for the group.
  • Pricing details: The cost and size of credit packages come from standard pricing, or partner-specific override pricing if applicable.

​
Common workflows

Enable billing for a group that doesn’t have it yet
  1. As a group admin, open the group’s Billing page.
  2. You will see the “Group billing not enabled” card in the center of the page.
  3. Click the “Enable billing” button.
  4. The system will provision a billing account for the group. The page will then re-render, showing the full credits and invoices UI.
Purchase one-time or monthly group credits (regular Stripe customer)
  1. Click the “Add credits” or “Add more credits” button in the top right.
  2. Choose either the “One-time” or “Monthly” tab at the top of the dialog.
  3. Adjust the package quantity using the − and + controls.
  4. Review the summary at the bottom, which computes the total credits you are adding and the final cost.
  5. Click “Add N credits”.
  6. You will be redirected to Stripe checkout to securely complete your payment. Upon success, you will return to the billing page with an updated balance.
View and open a past invoice
  1. Scroll down to the “Billing history” section.
  2. If you have been billed across multiple months, select the desired month from the dropdown menu on the right.
  3. Locate the specific invoice row in the table.
  4. Click the external-link icon [↗] in the “Invoice” column to open the secure Stripe receipt in a new browser tab.

​
Empty, loading, and error states

  • Empty:
    • If billing isn’t enabled, users see a “Group billing not enabled” card explaining the feature and a button to enable it.
    • If billing is enabled but no credits have been bought, the balance section reads: “No credits purchased for this group yet”.
    • If there are no past invoices, the billing history table is replaced with a “No invoices yet” empty state.
  • Loading: Skeleton text placeholders and pulsing grey boxes appear over the headings, subtext, and progress cards while subscription data is fetched.
  • Error: If adding credits fails, a red error toast appears at the top of the screen (e.g., “Failed to add credits”). If the billing history fails to load or resolve, the section gracefully falls back to the “No invoices yet” empty state.
  • Linked from: Typically accessed from the Group settings/details page (via a Billing tab or link), or from the Organization > Groups management panel when creating or enabling a group.
  • Links to: Stripe Checkout pages (for buying credits), the Stripe subscription portal (Manage subscription), and hosted Stripe invoice PDFs/receipts.

​
Common support questions

How does Athena decide whether to use group credits or website credits? Website-specific credits are always checked and consumed first. When a specific website runs out of its own credits, it will seamlessly fall back to consuming the shared group credits. What happens to my unused Monthly group credits? Monthly credits auto-renew at the start of your billing period, but any unused monthly credits do not roll over to the next month. One-time credits, however, never expire and are consumed until depleted. Why can’t I click the “Monthly” tab when adding credits? For customers on certain partner-managed billing plans, all credit top-ups must be executed as one-time charges. The “Monthly” option is intentionally hidden in these cases.