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Purpose

The Group Billing page allows organization and group admins to manage shared credit pools that span multiple websites within a specific group. Instead of purchasing credits for every individual website, customers can enable billing at the group level and buy bulk credit packages. These shared credits act as a fallback pool: websites will consume their own individual credits first, and once depleted, they will automatically draw from the group’s shared balance. This page provides tools to enable this feature, buy one-time or monthly credits, track usage, and review past group invoices.

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What’s on the page

Billing header Shows the page title (“Billing” if not yet enabled, or “Group credits” once active), a description, and the primary action buttons. It includes a small info (ⓘ) icon next to the heading. Enable Billing card If billing has not been enabled for the group yet, the standard interface is hidden. Instead, a centered card displays a “Group billing not enabled” message alongside an Enable Billing button. Group credits overview Displays the group’s name and explains that credits are shared across all websites within it. Website logos strip A horizontal row of favicons/logos for the websites contained in the group, plus a count of how many sites there are. Hovering over a logo displays a tooltip with the website’s name or URL. Credits remaining card(s) Visualizes credit usage and remaining balances using horizontal progress bars. The progress bar turns orange when 66% or more of the credits have been used.
  • If the group has both monthly and one-time credits, they are split into two separate “Monthly credits” and “One-time credits” cards.
  • If only one type of credit exists, a single card is shown.

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Drilldowns

  • Add Group Credits dialog: Triggered by clicking “Add Credits” or “Add More Credits”. This modal shows the current balance, a toggle for the purchase type (One-time vs. Monthly), a credit package quantity selector, a total cost summary, and the confirm purchase button.
  • How group credits work dialog: Opened by clicking the info (ⓘ) icon next to the “Group credits” title. It explains:
    • Credit priority: “Website credits are checked first. When depleted, usage falls back to group credits.”
    • Monthly credits: “Auto-renew at the start of each billing period. Unused monthly credits do not roll over.”
    • One-time credits: “Purchased once and consumed until depleted. They don’t renew.”
  • Stripe invoice page: Clicking the external link icon in the Billing history table opens the full hosted Stripe invoice in a new tab.
  • Partner subscription portal: Clicking the “Manage subscription” button (visible only to partner-managed users) opens the partner’s subscription management interface in a new tab.

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What you can do here

  • Enable Billing: Click the “Enable Billing” button on a fresh group to create a billing profile. This refreshes the page and reveals the standard group credits UI.
  • Add Credits / Add More Credits: Click to open the purchase modal.
  • Switch purchase type: Inside the purchase modal, click the “One-time” or “Monthly” tabs to choose whether the credits should recur or just be a single top-up.
  • Adjust package quantity: Inside the purchase modal, click the − or + buttons to decrease or increase the number of credit packages (minimum 1, maximum 50).
  • Confirm purchase: Click “Add N Credits” in the modal. Standard customers will be redirected to a Stripe checkout page. Partner-managed customers will have their accounts charged directly and see a success notification immediately.
  • Cancel purchase: Click “Cancel” in the purchase modal to close it without buying anything.
  • Filter billing history: Click the month dropdown above the billing history table to isolate invoices from a specific month.
  • View Stripe invoice: Click the ↗ icon on any row in the billing history table to view the raw PDF/invoice.
  • Manage subscription: Partner-managed customers can click this button to open their external subscription portal.
  • View group credit rules: Click the ⓘ icon next to the page title to read how group credits are prioritized and consumed.

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Common workflows

Enable billing for a new group
  1. Navigate to the billing tab of a newly created group.
  2. The page displays the “Group billing not enabled” card.
  3. Click the Enable Billing button.
  4. The system registers the group for billing, and the page refreshes to show the empty Group credits dashboard.
Purchase one-time credits
  1. Click Add Credits (or Add More Credits).
  2. In the modal, ensure the One-time tab is selected.
  3. Use the − / + buttons to adjust the number of packages.
  4. Review the total credits and calculated cost in the summary box.
  5. Click Add N Credits. Standard users are redirected to Stripe checkout to complete the transaction.
Purchase monthly recurring credits
  1. Click Add Credits (or Add More Credits).
  2. Select the Monthly tab.
  3. Adjust the quantity of recurring packages.
  4. Click Add N Credits and complete the Stripe checkout flow to start the subscription.
Review billing history
  1. Scroll down to the Billing history section.
  2. Use the dropdown in the top right to filter by month if you are looking for a specific past charge.
  3. Click the external link icon on the right side of any row to download or view the full Stripe invoice.

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Empty, loading, and error states

  • Empty:
    • If billing has never been enabled, the entire credits UI is hidden behind the “Group billing not enabled” card.
    • If billing is enabled but no credits have been bought, the balance section displays “No credits purchased for this group yet.”
    • If there are no past paid invoices, the “Billing history” section is hidden entirely.
  • Loading: While data fetches, skeleton UI placeholders appear for the group name, descriptions, and the credit balance numbers.
  • Error: If the system fails to fetch external subscription data (e.g., a billing service outage), the sections will silently fail to render rather than displaying a crash screen.
  • Linked from: Group settings / group detail pages, and the Organization groups management page.
  • Links to: Stripe checkout flows, Stripe hosted invoice pages, and (for applicable users) the Partner subscription portal.

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Common support questions

How do group credits work? Group credits act as a shared backup pool. A website will always use its own dedicated credits first. Only when a website’s individual credits reach zero will it start pulling from the group’s shared balance. Do unused monthly group credits roll over? No. Monthly group credits reset at the start of each billing period. Any unused credits expire and do not roll over. Why is the “Manage subscription” button disabled? The button may be disabled if you do not have permission to access the billing portal. If you hover over it, a tooltip explains: “Only organization owners can access the billing portal. If the organization has no owner, admins can access it.” Why can’t I access this page at all? The group billing page requires the “admin” role (either at the organization level or directly on the group). Viewers are redirected back to the main group page.