Responses

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Purpose

The Responses page is the raw data engine of Athena. It lets customers browse, search, filter, sort, export, and drill into every individual AI-model response collected for their tracked prompts. While other pages (like Olympus or Prompts) aggregate data to show high-level trends and metrics, the Responses page allows users to see exactly what the AI models (like ChatGPT, Claude, and Gemini) said. This is crucial for deeply investigating why a competitor was mentioned, reviewing the exact sentiment of an answer, or seeing exactly which sources an AI model cited to generate its response.

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What’s on the page

Page header Shows the “Responses” title and optionally a back arrow if the customer navigated here from a specific drilldown (like an Ads or Prompts page analysis). Filter bar A contextual row of filter chips. The “Date Range” and “Response” search filters are always shown by default. Customers can use the “Add filter” button to attach more conditions, or use the saved-views selector to load a previously saved combination of filters. Responses table toolbar Located on the right side of the filter bar, this toolbar contains a “Columns” button for configuring table visibility and an “Export as CSV” button to download the data. Responses table A large, customizable spreadsheet-style table displaying individual AI responses. The table features infinite scrolling (loading more records as you scroll down) and highlights text that matches active search terms. The table includes the following columns (some are hidden by default and must be toggled via the “Columns” button):

• Date: The exact date and time the response was collected.
• Model: The AI model that generated the response (e.g., ChatGPT, Claude, Gemini, Perplexity).
• Mentioned: Displays “Yes” or “No” indicating if the customer’s tracked brand was mentioned.
• Competitors Mentioned: Shows the logos of any tracked competitors mentioned in the response.
• Sources: Displays “Yes” or “No” indicating if the AI response provided citable sources.
• Cited: Displays “Yes” or “No” indicating if the response actively cited anything.
• Attributed Citation: Displays “Yes” or “No” indicating if the response cited the customer’s specifically tracked content.
• Market Position (Brand Rank): The numeric rank position of the brand within the response.
• Sentiment: The sentiment of the mention (Positive, Neutral, Negative, or Not analyzed).
• Prompt Type: Categorizes the prompt as Branded or Non-branded.
• Prompt: The actual text of the prompt that was asked.
• Prompt Variation: Indicates whether this was a base prompt or a generated prompt expansion variation.
• Country & Location: Geographic context for the response (Location is only available for accounts with the location offering).
• Attributes: Qualitative tags or attributes assigned to the response.
• Personas: Displays the audience segment (often empty by default).
• Response: A snippet of the raw text returned by the AI.

Table footer Displays the number of responses currently loaded on the screen compared to the total matching the current filters. Responses drawer Clicking any row in the table opens a side drawer. This drawer displays the full, unabridged text of the AI’s response, the exact sources cited, competitor details, and qualitative attributes. Export Responses dialog Triggered by the “Export as CSV” button, this modal lets the customer choose how many responses to export. It offers quick-select amounts (e.g., 1,000, 5,000) and an “Export all” option based on the live total of filtered responses.

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What you can do here

• Filter the list: Click “Add filter” to restrict the data by Model, Source, Cited Page, Prompt Status, Sentiment, Competitors, Tags, and many more metrics.
• Save filter views: Click the saved-views dropdown to save the current filter combination for future use, or load a previously saved view.
• Change visible columns: Click the “Columns” button in the top right to show, hide, or reorder table columns.
• Export to CSV: Click “Export as CSV” to download the filtered response data. In the resulting dialog, choose the volume of rows to export and confirm.
• Sort the table: Click on specific column headers (like Date) to re-sort the table ascending or descending.
• Resize columns: Drag the edge of any column header to resize it. Double-clicking the resize handle automatically fits the column width to its content.
• Read full responses: Click any row in the table to open the details drawer.
• Navigate between responses: While the drawer is open, use the Up/Down arrow keys on your keyboard to rapidly move to the previous or next response in the list without closing the drawer.
• Mobile actions: On mobile devices, the Export and Columns controls are tucked inside a mobile overflow menu (represented by a menu icon).

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Data shown

This page displays the exact prompt responses collected by AI models (like ChatGPT, Claude, Gemini, Perplexity, Copilot, Grok, DeepSeek, Meta AI, etc.) for the customer’s tracked content and competitors. The table also pulls in brand and competitor logos based on the tracked entities in the customer’s account. Filter dropdowns (like competitors, personas, locations, countries, tags) are populated dynamically based on the data configured for the active website.

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Common workflows

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Inspect the searches behind an answer

Open a response and expand Search queries when captured queries are available. These are searches the model issued while preparing its answer, not your monitored prompt text. Missing captured queries do not prove the model performed no search. For counts across responses and CSV exports, open the prompt’s search-query view on the Prompts page. Investigate why a competitor is mentioned in AI answers

1. Open the “Add filter” menu and select “Competitors”.
2. Choose the specific competitor of interest.
3. Optionally, add a “Model” or “Date Range” filter to narrow the scope.
4. Scroll through the table and click on a row to open the response drawer.
5. Read the full response text and review the cited sources to understand the context of the competitor’s mention.

Export a filtered slice of responses to CSV

1. Apply the desired filters (e.g., Models, Date Range, Brand Mentioned = Yes).
2. Click the “Export as CSV” button in the top right toolbar.
3. In the Export Responses dialog, choose a quick-select amount, type a custom amount, or click ‘Export all’.
4. Click Export and wait for the progress toast to complete to receive your CSV download.

Drill into a specific prompt’s responses from the Prompts page

1. While reviewing analytics on the Prompts page, click a metric or response count for a specific prompt.
2. You are automatically navigated to the Responses page, which is now temporarily scoped strictly to that prompt.
3. Browse, sort, and filter within this narrowed list.
4. Click the “Back” arrow in the page header to seamlessly return to the Prompts page.

Customize which columns are visible

1. Click the “Columns” button in the toolbar.
2. Toggle the checkboxes to show or hide columns (e.g., turning on “Market Position” or “Attributed Citation”).
3. Click and drag the handles next to column names in the picker to reorder how they appear left-to-right.
4. These layout preferences are saved locally for your next visit.

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Empty, loading, and error states

• Empty: If the applied filters yield no results, the table body displays the message “No responses found.”
• Loading: While data is being fetched or filters are initializing, a centered animated loader appears in the table area. The table headers remain visible.
• Error: If response data fails to load, the system relies on standard query error handling (logging to the console and standard fallbacks). If an export fails, a toast notification reading “Export failed” appears. If the total number of exportable rows cannot be calculated, the Export dialog displays “Unable to load total” in the amount field.

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Linked from / links to

Linked from:

• Prompts page: Via drilldowns on prompt analytics cards.
• Ads tab: Via drilldowns focusing on sponsored placements.
• Competitors page: Via links exploring specific competitor mentions.
• Action Center: Through attributed citation links.
• Dashboards (Olympus, Sankey): Through temporary filter handoffs.

Links to:

• Previous pages: If the user arrived via a drilldown link, a “Back” button appears in the header returning them to their origin (e.g., the Prompts or Ads page).

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Common support questions

Why can’t I click the “Export as CSV” button? CSV exports are only available on paid subscription plans. If you are on a free plan, clicking the export button will open a prompt to upgrade your subscription instead of downloading the file. Why are some columns missing from my table? To keep the view clean, several columns - such as Market Position, Attributed Citation, Cited, Personas, and Attributes - are hidden by default. You can reveal them at any time by clicking the “Columns” button in the top right and checking their boxes. How are sponsored ChatGPT placements counted? Sponsored ChatGPT placements are reported separately and do not count as organic mentions or citations. If an advertiser also appears in the answer text or organic sources, only that organic occurrence contributes to organic metrics.