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app.athenahq.ai/home

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Purpose

This is the chat-first landing page where users are greeted upon logging in. It serves as a quick entry point to ask Athena AI natural-language questions about their brand’s AI search presence. Rather than forcing users to navigate through various dashboards to find specific metrics, this page allows them to immediately type a question, attach documents, or click a preset suggestion to jump straight into an AI-driven analysis of their tracked data.

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What’s on the page

  • Greeting header: A large, centered welcome message that adjusts to the user’s local time of day (e.g., “Morning”, “Afternoon”, “Evening”, “Up late”). It includes the user’s first name and a subheading naming the currently active workspace/website (e.g., “Ask Athena anything about [Website]‘s AI search presence”).
  • Chat composer: A prominent text box in the center of the page where users can type their questions.
  • Drag-and-drop overlay: A semi-transparent overlay that appears automatically when a user drags a file over the composer box, indicating that files can be dropped there to upload.
  • Attachment previews: Small thumbnail cards that appear just above the text input area when a user stages files for upload. Each card shows the file name, an icon or image preview, and a button to remove it.
  • Composer action bar: A row of controls at the bottom of the composer box:
    • Attach files (paperclip): Opens the computer’s file picker.
    • Microphone: Toggles voice dictation.
    • Send (up arrow): Submits the prompt and any attached files to Athena.
  • Quick prompt suggestions: A row of pill-shaped buttons below the composer containing preset questions. Clicking one immediately starts a chat.

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What you can do here

  • Send a question: Type a prompt into the composer and press Enter (or click the Send arrow). This opens the Ask Athena chat window in fullscreen mode and automatically submits the prompt.
  • Use a quick prompt chip: Click one of the provided suggestion chips (e.g., “How is my brand performing?” or “Compare my competitors”). This bypasses typing entirely, immediately opening the fullscreen chat window and submitting that exact question.
  • Attach files (paperclip icon): Click the paperclip icon in the action bar to open the file picker. You can stage various file types (images, PDFs, Office documents, CSVs) to be sent along with your question.
  • Drop files onto composer: Drag and drop files directly onto the chat box from your computer to attach them.
  • Paste files/screenshot into composer: Use your clipboard to paste screenshots, images, or text files directly into the input area.
  • Remove attachment: Click the “X” on any staged file preview card to remove it from the composer. This also deletes the uploaded copy from storage so it doesn’t linger on our servers.
  • Start/stop dictation (microphone icon): Click the microphone icon to begin speaking your question aloud. The page will transcribe your voice into the text box. Click it again to stop listening.

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Data shown

  • User profile: The greeting uses the user’s first name, pulled directly from their account profile.
  • Active website: The subheading displays the name of the website currently selected in the workspace switcher.

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Common workflows

Ask a free-form question
  1. Land on the Home page.
  2. Type a question in the “Ask Athena…” text box.
  3. Press Enter or click the Send arrow icon.
  4. The Ask Athena chat window opens in fullscreen, automatically sends your prompt, and begins streaming the AI’s response.
Use a quick-start prompt
  1. Land on the Home page.
  2. Click one of the suggestion chips (e.g., “Compare my competitors”).
  3. The chat window opens fullscreen and immediately submits the preset question to the AI.
Attach a file to a question
  1. Drag a file from your computer onto the composer (or click the paperclip icon to select one).
  2. Wait for the upload to finish and the preview chip to appear above the text box.
  3. Type your question regarding the file.
  4. Press Enter. The chat opens and your prompt is sent alongside the attachment.

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Empty, loading, and error states

  • Empty state: This page does not display reports or tables, so there is no traditional empty state. It is always a static interface ready to accept input.
  • Loading state: The page renders completely blank (no spinner, no interface) while it verifies the active website and checks if the user’s subscription plan has access to Athena AI. This prevents the chat interface from briefly flashing on screen for users who are about to be redirected away.
  • Error states:
    • Upload failure: If a file fails to upload, a toast notification appears saying Failed to upload [filename].
    • File limits: If a file is too large or the wrong format, the upload is rejected and a toast explains the specific size or type limit.
    • Concurrent uploads: If a user tries to drop or paste a second batch of files while the first batch is still processing, a toast appears saying Wait for the current upload to finish and the second batch is ignored.
    • Transcription error: Voice dictation failures surface as an error toast.
  • Linked from: This is typically the default landing page when users log in. It is also accessible via the “Home” link in the main left-hand sidebar navigation.

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Common support questions

  • Why don’t I see the microphone icon in the chat box? The microphone icon relies on your web browser’s ability to capture audio. If your browser does not support voice recording (or if permissions are strictly blocked at the system level), the microphone button silently hides itself rather than showing as broken.
  • Why can’t I upload more files while my first batch is loading? The composer only allows one batch of files to upload at a time. You must wait for the current upload to finish and the preview thumbnails to appear before dragging in more files.
  • What kind of files can I attach? You can attach images, PDFs, Office documents (Word, Excel, PowerPoint), CSV/TSV spreadsheets, and text files. Audio and video files can be uploaded, but the AI currently cannot watch or listen to them (they act as placeholders).