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app.athenahq.ai/pitch-workspace/usage

Purpose

This page allows customers to monitor their organization’s Pitch Reports usage against their subscription plan’s quota. It provides a quick, read-only summary of how many pitches have been created, how many remain, and static guidelines on what each pitch report includes.

What’s on the page

  • Pitch Reports usage card:
    • For plans with limits: Shows a progress bar indicating the percentage of pitch reports used. It displays the exact number of pitches used below it on the left, and the number left on the right. The progress bar changes color (indigo, purple, orange) as usage nears the limit.
    • For plans without limits: Displays Unlimited, followed by the total number of pitches created (e.g., “5 pitches created”) and a No limits label.
  • About Pitch Reports info card: A static reference card outlining the constraints of a single pitch report. It states:
    • “Analyze up to 10 competitors per pitch”
    • “Include up to 10 custom prompts”

What you can do here

This page is entirely read-only. Customers can view their usage and quota, but they cannot take any actions, export data, or edit settings directly from this view. To free up quota, they must return to the main Pitch Workspace to delete existing pitches.

Data shown

  • Pitch usage: The total number of pitch reports the customer has created across their organization.
  • Quota details: The maximum number of pitch reports allowed and the number remaining, based on the organization’s current subscription plan and feature access.

Common workflows

  1. Checking remaining pitch quota:
    • Navigate to the Pitch Workspace.
    • Open the Usage tab.
    • Look at the progress bar to see how many reports are left before hitting the plan limit.
  2. Reviewing pitch report constraints:
    • Navigate to the Usage tab.
    • Check the About Pitch Reports card to confirm how many competitors (up to 10) and custom prompts (up to 10) can be included before creating a new pitch.

Empty, loading, and error states

  • Loading: Shows pulsing placeholder shapes (a small label bar, a progress bar, and two small text blocks) while the feature access and quota are being verified.
  • Error: If the usage data fails to load, the page shows an amber warning text: “Couldn’t verify pitch quota: please refresh.”
  • No Access: If the customer’s organization does not have Pitch Workspace access on their plan, the usage card displays: “Pitch workspace access is not available for your organization.” The static About Pitch Reports card remains visible.
  • Linked from: The Pitch Workspace sidebar navigation rail (specifically the Usage menu item).
  • Links to: This page contains no outbound buttons or links.

Common support questions

  • “Why does my usage say 0 even though I’ve created pitches on another website?” Usage is tracked across the entire organization, not just the single website you are currently viewing. If it displays 0 incorrectly, it may be a temporary sync issue verifying your subscription; try refreshing the page.
  • “What happens if I need more than 10 competitors in a pitch?” As noted on the About Pitch Reports card, each pitch is strictly limited to 10 competitors. To analyze more, you must create a separate pitch report.
  • “My plan has unlimited pitches, why is there no progress bar?” If your organization’s plan includes unlimited pitches, the progress bar is hidden. It is replaced with an Unlimited badge and a count of how many pitches you’ve created so far.